AI Setup
Train your agent. Changes go live immediately on the widget.
Add anything your agent should know that isn't on your website: special hours, pricing notes, internal policies, or extra context.
What your business offers. Your agent uses these to understand what customers can ask about or book.
For specific questions your agent should answer word-for-word, like insurance accepted, parking, exact pricing, or hours exceptions.
Paste your Jane, Cliniko, or other booking page URL. When someone wants an appointment, Arc shares a clickable link in chat, not plain text.
Shapes how every response is written. Choose what fits your brand.
Hard rules your agent must always follow: things to never say, when to hand off to a human, or how to handle edge cases.